I own a 1994 Nissan hardbody pick-up that needed emission tested. It didn't pass initially and Jeff and his crew suggested taking the truck for a drive in the interstate at speed. This warmed up the exhaust system to the point that it passed a retest in the same hour. This is very typical of their service. It would have been easy to not offer a solution to a mechanical problem and to not care enough to take care of my needs quickly. This business looks for ways to repair what isn't working instead of replacing with a more expensive part.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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