Thelma said it was very nice. She had a little more done than just emissions. They gave her an estimate for a windshield and they were pretty good. She also bought windshield wipers for her vehicle. They were thorough.
Avery said it was pretty good. They were pretty cool. They have a lot of less-experienced mechanics who may not have worked with older vehicles. Other than that, it was good, the work was fine and he has no complaints.
Aaron said it was excellent. Yakub the front desk employee was very honest with him about what his vehicle needed, and the staff was very friendly. He said he contacted many other places and the customer service brought him to this business instead.
We were having strange issues with our car, the mechanics at First Rate diagnosed and made necessary repairs within the day with their customary fair prices. Always feel well cared for at First Rate!
I had a recent repair here. Service was great and the details of my auto repair were thorough and easy to understand. The prices for repairs have been fair too.
There is a new policy to charge 4% if paying with debit or credit card. That is disappointing because most car repairs are costly and majority of people do not carry around that much cash. I realize inflation has impacted everyone, however car repairs are expensive enough.
Thank you.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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