A late call one day to repair a battery clamp resulted in "come in tomorrow morning. Once I arrived the owner ordered the part and the repair was completed within 2 hrs.
A late call on one day about a battery terminal connection resulted in a morning appointment. The part was ordered and installed within 2 hrs. The owner was friendly, organized and competent.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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