I hit a deer and had to take my car in for repairs. Their 'banking hours' are inconvenient and it took a month for the repairs to be complete. I didn't get any updates unless I asked for them. Upon getting the car back, I realized the driver-side window buttons aren't functional and now I have to take time off work again to bring it back. Pretty mid experience
Was disappointed how they took care of the little damage on the bumper I sent them, there was a little trim damage on one side and they couldn,t spend half hour extra to make it right.I thought that was poor judgement on his part. Even if it cost a little extra. Don,t you think it would be the right thing to do? I was a little disappointed, other than that it was a very nice job.
Was rear ended in January. Just got the Subaru Forester back in mid-April. Works looks very good but I have only have it for one day. Faulkner Collision - Carlisle is Subaru certified. That gives me great confidence in the repair process. I would definitely use them again.
Everything looks good except for the wheel alignment not done correctly.. going back on 8/23 to try again. also have the overspray cleaned off of the windshield
Brought my vehicle in for repairs and was very pleased from the first moment. The repairs were done ahead of schedule and I was informed every step of the way. A+
John Reeder’s team had us back in our vehicle in 3 days. They emailed us every step of the way during the process. Their professionalism and communication is great. Will refer anybody we know needing this type of repair to the Faulkner Collision Team.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.