Dear Dorothy, We're sorry to hear about your experience at our body shop and apologize for any inconvenience caused. We strive to provide excellent service and ensure that all repairs are completed to the highest standards. We apologize if there was any miscommunication or oversight regarding the issues you mentioned. Please know that we take your feedback seriously and we will address this matter with our team to prevent similar situations in the future. If you would like to discuss this further, please feel free to reach out to us directly. Thank you for bringing this to our attention. Sincerely, Faulkner Body Works
They had the car 4 months. When we picked it up there was a blinker popped out, the steering column controls did not work, which included the speedometer and the automatic door locks did not work. We took it back the next day. I called later that day and was told that all issues were fixed. I asked the man in charge of our claim to walk out to the car with us. NOTHING HAD BEEN FIXED. He said, "Oh sorry I guess we can't fix it??!!"
Who does that?