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SureCritic / Reparación de automóviles / Family Auto Repair
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Family Auto Repair

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(687 Reseñas)
93
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
93
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We Service all Makes and Models and have the Latest Technology ​in Diagnostic Equipment ​​to Better Serve our Customers. We Service all Makes and Models and have the Latest Technology ​in Diagnostic Equipment ​​to Better Serve our Customers.

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Mantenimiento del coche
Contacto
(936) 875-4240
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4785 Old Union Rd Lufkin, TX 75904-4292
Obtener Direcciones
Reseñas de Family Auto Repair's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(687 Reseñas)
Escribir una Reseña
Reseñas Recientes
JS
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Jase S.
Lufkin, TX
Chevrolet Suburban
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Friendly and informative staff. Can’t ask for a more honest Mechanic
The best service in town. Want honest quotes come here. Nothing added that was not needed just to boost the bill. From your first phone call to taking it home great experience. I will definitely return.
KW
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Kim W.
Lufkin, TX
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2025
cliente verificadoCliente Verificado
10
Great people
They were very detailed and explained everything to where we knew what was going on great service great people
DM
Don M.
Lufkin, TX
Dodge Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2025
cliente verificadoCliente Verificado
Categoría: Service
Don stated he was referred by a friend, he also had seen their ad on television. He likes that they listened to him, they are honest and they have good prices. They do a good job.
Recomendado
TM
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Tom M.
Lufkin, TX
Ford Super Duty F-250 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2025
cliente verificadoCliente Verificado
10
Motor Work
Thanks for the extra time and effort you put into fixing my truck. A full explanation of the job at hand was greatly appreciated.
AS
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Angela S.
Lufkin, TX
Volkswagen Beetle Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2025
cliente verificadoCliente Verificado
10
Excellent Service
Very professional and great service. We have found our go-to garage for akk our car needs.
Cliente verificado
Lufkin, TX
Honda Civic Cpe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2025
cliente verificadoCliente Verificado
10
Thanks for your help with OLD FAITHFUL
I was having issues with my old faithful. She started smoking and the belt was making a noise. Took her to this awesome shop and they determined it was a loose heater hose and the belt needed to be changed. I’ve had this vehicle since it had 7 miles on it, and it wouldn’t be in the condition if it’s wasn’t for FAMILY AUTO. AWESOME PEOPLES. LOYALITY AND HOSPITALITY ISN'T SEEN THESE DAYS. If you’ve got issues with your vehicle - take it to them. You won’t regret it.
Cliente verificado
Lufkin, TX
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2025
cliente verificadoCliente Verificado
10
Got her running!
I had some motor issues. The guys found the problems fixed her up and got.her back on the road.
Darien W. A., President de Family Auto Repair respondió el 01/30/2025 08:19 AM

Thank you for the positive feedback and 5-star review. Glad we were able to get your truck back on the road and running a lot better. "There's No Place Like Family Auto!" Hope you have a great day.

AA
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Ashley A.
Spring, TX
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2025
cliente verificadoCliente Verificado
10
Car working great now
I want to say thank you to the staff of family Auto for helping my car get back on the road. I had lots of issues they were able to diagnose it and get it running at a price that they accommodated with me thank you so much I will continue using you
Darien W. A., President de Family Auto Repair respondió el 01/29/2025 02:46 PM

We appreciate your continued business over the years. Thanks for the awesome 5-star review. Hope you have a wonderful day.

RK
Robbie K.
Lufkin, TX
Chrysler Town & Country SWB
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2024
cliente verificadoCliente Verificado
10
All good
All good
Darien W. A., President de Family Auto Repair respondió el 01/06/2025 09:17 AM

Thank you for the 5-star review. We appreciate your business and look forward serving your automotive repair and service needs in the future. " There's No Place Like Family Auto!" Have a wonderful day.

Cliente verificado
Lufkin, TX
Mercedes-Benz GLK-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2024
cliente verificadoCliente Verificado
10
Quick and professional.
My 2011 Mercedes ML 350 steering wheel lock. The technician explained what the problem was and how long the repairs would take. My vehicle was repaired. Technician called the next day to check to see if there were any problems. Excellent service.
Darien W. A., President de Family Auto Repair respondió el 01/06/2025 09:22 AM

Thank you for the detailed positive feedback. We appreciate your business. We always strive to give our customer awesome customer service through the process of the repairs needed. "There's No Place Like Family Auto!" Have a great day.

JS
James S.
Lufkin, TX
Toyota Highlander
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2024
cliente verificadoCliente Verificado
Categoría: Service
James said they did good, it was a difficult job and they kept him informed with every step.
Recomendado
Darien W. A., President de Family Auto Repair respondió el 01/06/2025 09:23 AM

Thanks for the positive feeback and for your business. We are glad your experience with us was pleasant. "There's No Place Like Family Auto!" Hope you have a good day.

TG
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Thetis G.
Lufkin, TX
Honda CR-V
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2024
cliente verificadoCliente Verificado
10
LOF
Great service, car lube, oil, filter; check of hoses and belts and mechanicals and fluids, since I'm taking a long trip soon in it. Quick turnaround and I know it's done right!
Darien W. A., President de Family Auto Repair respondió el 01/06/2025 09:25 AM

It is our pleasure taking care of your vehicles whether it's services or repairs. Thank you for your continued loyality to Family Auto. "There's No Place Like Family Auto!" Have a wonderful day Thetis.

RP
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Randel P.
Lufkin, TX
Kia Forte
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2024
cliente verificadoCliente Verificado
10
Treated like family.
From the first visit over three years ago until my recent, I have always been treated like family. Thank you Family Auto !
Darien W. A., President de Family Auto Repair respondió el 01/06/2025 09:26 AM

Treating our customers like Family is always our goal, hence the name. Thank you for the 5-star review. "There's No Place Like Family Auto!" Have a pleasant day.

TJ
Timothy J.
Lufkin, TX
Toyota Prius
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2024
cliente verificadoCliente Verificado
Categoría: Service
Timothy said they had very good informative service.
Recomendado
Darien W. A., President de Family Auto Repair respondió el 12/03/2024 12:17 PM

We appreciate the positive feedback and look forward to doing business with you in the future. "There's No Place Like Family Auto!" Have a great day.

AW
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Alex W.
Lufkin, TX
Chevrolet Traverse
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2024
cliente verificadoCliente Verificado
10
Courteous and friendly staff. I didn't have to wait but 5 minutess
Fast and courteous service
Darien W. A., President de Family Auto Repair respondió el 12/03/2024 12:18 PM

It's always great to see you. Thanks for being a loyal customers over the years. "There's No Place Like Family Auto!" Have a great day.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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