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Falls Church Auto Body

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(7 Reseñas)
58

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
58
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(703) 237-8166
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
101 W Jefferson St Falls Church, VA 22046-3418
Reseñas de Falls Church Auto Body's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(7 Reseñas)

RK
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R K.
Falls Church, VA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/16/2026
0
Horrible experience, take business elsewhere
Hated every minute of this experience. From incorrect (low estimates) to poor communication - we had to chase them every step of the way and were often met with rude interactions when we finally got a hold of someone. They tried to add work that more than doubled what was agreed upon and wouldn’t honor their original estimates when they “missed” something. It was awful. Take business elsewhere.
Billy R. de Falls Church Auto Body respondió el 01/19/2026 02:24 PM

We're genuinely sorry to hear about your experience. It sounds like navigating our process felt more like a maze than a straightforward path, and that's certainly not our intention. We're all about making sure our customers feel informed and valued, so it's concerning to hear that communication missed the mark this time.We're committed to providing accurate estimates and keeping you updated along the way, so your feedback will go a long way in helping us pinpoint areas for improvement. We appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future to turn things around.

Billy R. de Falls Church Auto Body respondió el 01/19/2026 02:26 PM

We're genuinely sorry to hear about your experience. It sounds like navigating our process felt more like a maze than a straightforward path, and that's certainly not our intention. We're all about making sure our customers feel informed and valued, so it's concerning to hear that communication missed the mark this time.We're committed to providing accurate estimates and keeping you updated along the way, so your feedback will go a long way in helping us pinpoint areas for improvement. We appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future to turn things around.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.