I believe this dealership, and the salesperson Jessica Bliffen, took advantage of a 89 year old man who clearly should not have been sold a car. He arrived spontaneously to their dealership upon learning his old car would not pass inspection. He arrived walking with a cane and in a mental state where he should have already had his license taken away (dr wanted to introduce the idea slowly). She sold him a next-to-new car (7964 miles) on-the-spot without giving him time to think about it, go home and get his title for trade in, to go to the bank to get the funds and perhaps speak to his wife and family about the idea. Instead she drove with him to his bank to get the funds immediately.
Within a week he had already dented and scratched the passenger side front and back doors driving too close to a curb. Three months later the doctor took away his driver's license.
Now, six months later he has finally signed over the title (stubbornly because he wanted to drive his new car) and I need to sell the car that has lost $8,000-10,000 of value from what he paid (overpaid????!!!) even though it only has an additional 1500 miles on it.
My father was taken advantage of by this dealership.
When I called to register a concern with the sales manager, Jeff Petka, he argued with me and then hung up on me. Clearly, they have no ethics.
Think twice about supporting a dealership that takes advantage of elderly people.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Within a week he had already dented and scratched the passenger side front and back doors driving too close to a curb. Three months later the doctor took away his driver's license.
Now, six months later he has finally signed over the title (stubbornly because he wanted to drive his new car) and I need to sell the car that has lost $8,000-10,000 of value from what he paid (overpaid????!!!) even though it only has an additional 1500 miles on it.
My father was taken advantage of by this dealership.
When I called to register a concern with the sales manager, Jeff Petka, he argued with me and then hung up on me. Clearly, they have no ethics.
Think twice about supporting a dealership that takes advantage of elderly people.