We do not charge $35 to set a typical watch. We will set most watches for free in fact. The gentleman leaving the negative review had a watch with a perpetual calendar. To set his watch our watch specialist would have open up the watch to set it by a series of contact touches in a specific sequence. This process takes time, tools and experience. We have to charge for the service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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