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Eurofed Automotive - Stone Mountain

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(192 Reseñas)
62

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
62
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Most high-end import drivers are particular about the mechanics they let handle their vehicle, and we understand. We’re fellow European auto enthusiasts, who just so happen to be import service experts. That means Audis, BMWs, Mercedes, Maseratis, Bentleys, Lamborghinis, and more European makes have homes away from home at EUROFED Most high-end import drivers are particular about the mechanics they let handle their vehicle, and we understand. We’re fellow European auto enthusiasts, who just so happen to be import service experts. That means Audis, BMWs, Mercedes, Maseratis, Bentleys, Lamborghinis, and more European makes have homes away from home at EUROFED Automotive’s auto repair shops in Atlanta, Duluth, Snellville West, and Snellville East. It’s not enough just to purchase excellence. Excellence must be maintained. EUROFED Automotive knows this better than most, if not all, dealerships and general auto repair shops. ...more

Categorías
Taller de reparaciones, Mantenimiento de automóviles, Reparación de automóviles europeos
Contacto
(770) 674-5659

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* America/Adak
3150 Main St West Snellville, GA 30078
Reseñas de Eurofed Automotive - Stone Mountain's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(192 Reseñas)

WP
William P.
Stone Mountain, GA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
12/10/2021
cliente verificadoCliente Verificado
0
Not honoring 10% discount and poor customer service
I have used Eurofed before, but this was my first time at the Stone Mountain location. The service was good and they had my car done the next day. The only complaint that I had was that I had a 10% discount off my service, and when they checked me out they said the 10% was off the parts. The coupon specifically said service, and nowhere stated parts. Cost of parts was $207.00 dollars and total bill was $712.00 dollars, then they charged me additional 3% for using my American Express card. I went ahead and paid my bill, but I was still upset that they didn’t honor the coupon for the service. I called back and spoke to the young lady who checked me out and voice my concern. She said she would talk to the Manager and call me back within the hour, they never called back. The no call back knocked my rating down from a 5 to a 2, I consider the no call back very unprofessional, and at this time I wouldn’t recommend Eurofed to anybody.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.