I have left several cars for Bill to fix over the last few years. Unfortunately the cars he worked never seemed to get fixed. The jobs I thought were simple yet the cars I left in his shop over and over again never seemed to run correctly. I left one car in his shop for about a year and he would give me excuses about why it wasn’t running right. Of course I continued to pay and one day it was this and another day it was that, and after a while I just had enough I just took that car to another mechanic and had the 3 cars fixed in a couple of days. The repairs were actually simple , but I am still not sure why he just could not get around to do the correct work. Needless to say he was always eager to charge me , but not eager to do the work
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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