I brought my car thinking it needed an AC recharge but it turns out it was just a bad relay, which is much cheaper. Many mechanics would have done the unnecessary work anyway so they could charge me for it, but Ernie’s fixed the relay and didn’t try to upsell me. I appreciate that. They also got my car in quickly and returned it to me quickly.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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