Automotive Service and Repair. We service all makes and models in Columbia, SC.Automotive Service and Repair. We service all makes and models in Columbia, SC.
I was a brand new customer who came in with an emergency repair. Shane slid me into the lineup anyway. He took time to get to know me a little, and when he discovered I was a teacher, he volunteered to throw in a teacher’s discount.
Regarding the job he repaired, the same repair might have been augmented into something ridiculously expensive at some other shop, but he only fixed what was necessary. He doesn’t pay his people by commission, so they have no need to upsell and recommend unnecessary repairs.
Shane’s a good man, a father of I think three children, and he’s easy to talk to. His staff mechanics are equally trustworthy and highly experienced—they’ve been working with him for 5, 10, 15 years. They love working there, and he pays them well, but not by jacking his prices up. His success is deserving for the quality of the work, but it’s especially deserving for the integrity by which his team operates.
Shane and crew, y’all are the best! Thanks for everything!
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Regarding the job he repaired, the same repair might have been augmented into something ridiculously expensive at some other shop, but he only fixed what was necessary. He doesn’t pay his people by commission, so they have no need to upsell and recommend unnecessary repairs.
Shane’s a good man, a father of I think three children, and he’s easy to talk to. His staff mechanics are equally trustworthy and highly experienced—they’ve been working with him for 5, 10, 15 years. They love working there, and he pays them well, but not by jacking his prices up. His success is deserving for the quality of the work, but it’s especially deserving for the integrity by which his team operates.
Shane and crew, y’all are the best! Thanks for everything!