Made a phone call, expressed my truck's symptoms. An appointment was made for diagnosis. Expressed symptoms in person to the technician. He called me the following day and asked to keep it for an additional day to be sure of the diagnosis. We talked at end of next day. We made future plans for further work.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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