If I could give lower I would. Called in to inquire on car on the website and was told it was available by Oscar. Was in his office within an hour and was told he is picking up car for our test drive. He wasn't. Informs me the car was sold within the hour and I should have left a deposit which was not given as an option over the phone. Then we bait and switch into a higher cost higher mileage vehicle and a lower mileage higher cost vehicle. Made offer and we are on our the door pricing until sales tax needed to be added. The manager tells me the offers are without tax which we explicitly discussed repeatedly. They called a day later to see if I was interested and I upped my offer and they never returned the call or email after expressing how all they wanted to do was make me happy for wasting my time instead they wasted even more. I would rather ride a bicycle
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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