They sold me a car with a cracked rim, bad tire, and horrible breaks. At first I thought just the tire was bad, they wouldn’t replace it within 30 days of getting the car. They seem discriminatory, I was the only review that they seemed to argue with on Google reviews, they never even said sorry, they blocked my from their Facebook account after arguing on my review that I tagged them in. They started creating as many fake reviews as they could because magically, 4 new reviews with no faces pop up. The dealer said they probably won’t help me now because I left a few bad reviews. My bad reviews were left when they kept telling me to leave a message when I told them the brakes are bad and there’s a split in my rim, and the tire has been leaking since Justin brought us for a test drive. They were able to argue with me on Facebook block me and argue with my review all without being able to actually speak with me about anything at all. This was a very bizarre experience and they are clearly hurting for money since they won’t even weld a rim for free and toss in a tire without laughing in my face.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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