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SureCritic / Mantenimiento de automóviles / Elmer's Brighton Garage
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Elmer's Brighton Garage

Puntuación Promedio
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(1,918 Reseñas)
95
Escribir una Reseña

Detalles de la Puntuación

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Since 1932, Elmer's Brighton Garage has been a family-owned business serving our community for over 20 years. Our mission is to deliver full-service, top-quality auto repair at fair and competitive prices while offering value-added services. We partner with our customers, employees, and community to achieve sustainable growth and Since 1932, Elmer's Brighton Garage has been a family-owned business serving our community for over 20 years. Our mission is to deliver full-service, top-quality auto repair at fair and competitive prices while offering value-added services. We partner with our customers, employees, and community to achieve sustainable growth and consistent annual profitability. Our priority is for every customer to leave completely satisfied. ...more

Categorías
Mantenimiento de automóviles, Venta y reparación de neumáticos, Climatización
Contacto
(585) 244-1616
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
Obtener Direcciones
Reseñas de Elmer's Brighton Garage's
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(1,918 Reseñas)
Escribir una Reseña
Reseñas Recientes
AM
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AARON M.
Rochester, NY
Toyota RAV4
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/05/2016
cliente verificadoCliente Verificado
Great and trustworthy mechanics, but a mis-identified procedure cost them my business this time
I've been to Elmer's several times before and I'll go back again. However, when they diagnosed my failing water pump, I was told it was a 9-hour job (because the engine would need to be lifted) with an estimate over $1,000. I called around town and most places told me it was a 3-4 hour job, so I called Elmer's back with that information and they still told me 9 hours. I declined the work and took my car elsewhere, where they confirmed the diagnosis, replaced the pump in 3 hours, and my total bill was just under $600. Elmer's charged me for the half-hour diagnosis time, which was fine, and they later told me that they had misunderstood the procedure and that it was only a 4-hour job. No hard feelings here, but I was disappointed in the amount of effort I had to do to reschedule the work somewhere else on a tight schedule before a trip out of town.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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