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SureCritic / Reparación de automóviles / Elite Bmers And Benz
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Elite Bmers And Benz

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(450 Reseñas)
100
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Detalles de la Puntuación

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Elite Bmers & Benz , your premiere Independent BMW/Mercedes Benz/MINI/Porsche repair center located in Spring, Texas. Our technicians have over 20 years of combined service, factory training, and certifications. With our state of the art facility and equipment we will always assure that your vehicle keeps running like new. Elite Bmers & Benz , your premiere Independent BMW/Mercedes Benz/MINI/Porsche repair center located in Spring, Texas. Our technicians have over 20 years of combined service, factory training, and certifications. With our state of the art facility and equipment we will always assure that your vehicle keeps running like new.

Our goal is to provide consistent, high quality repair and service at a reasonable price to customers who entrust their BMW, Mercedes Benz, MINI, and Porsche vehicles to us.

We are conveniently located in Spring Texas near the Champions area surrounded by the St. Luke's Medical Center, Willowbrook Mall, Vintage Park Shopping Village, and Hp Houston Campus. ...more

Categorías
Reparación de automóviles, Cambio de aceite, Concesionario BMW
Contacto
(281) 257-4434
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
7710 Louetta Rd Spring, TX 77379
Obtener Direcciones
Reseñas de Elite Bmers And Benz 's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(450 Reseñas)
Escribir una Reseña
Reseñas Recientes
BM
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BMW M.
Spring, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2023
10
BMW
Matt helped with a simple drop by (no appointment) fix on a unique M series then jumped right in with a thorough diagnosis, repair and turn around on another related but surprise repair that saved family time, money and heartburn. Recommend seeing Matt @ Elite Beemer/Benz because of Matt's knowledgeable experience, friendly personality as well as his responsiveness and communication skills. Finding a good guy like this was a treat.
KM
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Kame M.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2020
Great Customer Service and Honest
I would recommend them to anyone. I use to only use the dealership, but decided to give them a try as I work around the corner and the company looks so beautiful as I would drive by. I meet Matthew and he took such great care of me and my car that I have been going here for the last several years. They are Honest, Dependable, Reliable. Knowledgeable, Efficient and have great prices. Matthew is always professional and will guide you throughout the entire process, keeping you updated and getting the job done in a timely manner. It's so nice to get honest affordable service from a auto mechanic in this day and time.
Thank you Matt and Sam for everything.
I won't use anyone but them.
I'm very picky and trust me when I say you will be very pleased with Elite.
Thanks
Kame.
Recomendado
GW
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GLYNN W.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2020
Good, trustworthy shop!
It's been a while but I need to write another review for Elite B'mers and Benz complimenting their great and honest service. In the past two years I've had a few issues with my car that, to me, were major issues that I was sure were going to break the bank. First issue, when I would come to a stop my car felt like it went into neutral and then slammed back into drive. Honestly it felt like somebody bumped my car from behind. I thought it was just low on fluid but it wasn't. I was sure the transmission needed to be replaced. I called Matt at B'mers and Benz just to see what he thought a new transmission would run? When I told him what was happening he told me to bring the car in because he was sure it was just sticking solenoids. He was correct and it was not that expensive to fix. That's where their experience pays off. Months after that my car developed a bad water leak from beneath the manifold. When reading up on the forums, this was from a tube that you had to pull the top AND THE FRONT of the engine off to replace the tube in. Bad design by BMW. I called Matt and he informed me that there is an aftermarket kit that is better than OEM and that they can install it easily by just pulling the manifold. It wasn't too expensive to repair and it saved me a lot of money. Third issue several months later, I backed out of my driveway at 5:30 am and as I rounded the corner got a low oil warning. As I turned around it started knocking and then a low oil pressure warning came on. I limped it home (a few blocks) only to see a lake of oil in my driveway as well as a trail of oil through my neighborhood. I was sure that I just burned up the engine. I had it towed to Elite expecting a call that I needed the engine rebuilt but instead got a call that it was just a broken fitting, that the engine was fine, no knocking and ready to go! The best part was it only cost me the price of an oil change AND they put it up on the lift and pressure washed the huge mess of oil underneath at no charge. They could have easily fed me a line that I needed a lot of parts replaced or worse yet, an engine rebuild but that's where their honesty pays off. If you need a shop you can trust and want good service these are your guys. I now take my wife's Infiniti there as they will work on other brands too. Good, trustworthy shop!
Recomendado
MC
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Mark C.
Houston, TX
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/02/2020
Costly
I have an 2014 E-350W that is in tip top condition and very low mileage. Went in for annual oil change and checkup, which usually cost $210 at the dealer and includes a complete engine with many other checks. Benz recommended change cabin and engine filter. To my astonishment the bill was $425 and no engine check, etc. Benz agreed they are more expensive than the dealer. I will not be going back.
No Recomendado
MN
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Michael N.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2020
Great bmers and benz repair shop
I just had my ‘09 MB S 550 engine/transmission mounts replaced. They also replaced my oil filter housing/cooler bc it was leaking oil. Elite used oem German parts. Matt and Jacob are great mechanics. The cost was half the price at the MB dealerships. I will tell all friends to bring their Bmers and benz her for service !
Recomendado
RT
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ROBERT T.
Houston, TX
Mercedes-Benz SL-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2019
cliente verificadoCliente Verificado
ABSOLUTELY AMAZING SERVICE!!!
I had an issue with starting my car, so I set an appointment with Elite Bmers And Benz. They diagnosed the issue, and ordered the part needed to resolve the issue. Maintenance was rescheduled early Wednesday morning May 29, 2019. My car was ready for me to drive away before !0:00 a.m. the same day. Thank you Matt and Jacob.
Respectfully, Robert
Recomendado
Cliente verificado
Spring, TX
Mercedes-Benz E350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2019
cliente verificadoCliente Verificado
Well done
Elite Bmers and Benz did an excellent job on my car. They did what they promised, in the time they said, and for the price they quoted. Everyone there was pleasant and easy to deal with
Recomendado
DJ
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DEQUANDRIA J.
Houston, TX
Mercedes-Benz CLS-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2019
cliente verificadoCliente Verificado
Great!!!
Custom service is Awesome!!! Jacob was very helpful and knowledgeable. Price was fair...My vehicle was service in a timely manner...I totally recommend Elite Bmers And Benz ...
Recomendado
SB
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SHAWN B.
Houston, TX
BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2019
cliente verificadoCliente Verificado
Great Service
Matt and Jacob are awesome! Very knowledgeable and easy to work with. They aren’t out to make a buck but are interested in your well being.
Recomendado
PP
Paul P.
Texas
MINI Cooper Hardtop
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Paul said they are really good people.
Recomendado
BS
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BRUCE S.
Spring, TX
BMW X3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2019
cliente verificadoCliente Verificado
Great service even when very busy
Matt and Jacob quickly diagnosed a coolant leak and fixed the problem, even though they were very busy with other cars. Thanks for the great service!
Recomendado
ML
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MARK L.
Spring, TX
Mercedes-Benz CLK-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2019
cliente verificadoCliente Verificado
Friendliness of everyone there. Response time to correcting auto problems.
Friendliness of everyone there. Quick turn around time.
Recomendado
NL
Natacha L.
Texas
Land Rover Range Rover
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2019
cliente verificadoCliente Verificado
Categoría: Service
Natacha said this business does work well and she trusts Matt and his team to take care of her vehicle.
Recomendado
VG
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VINCENT G.
Houston, TX
BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2019
cliente verificadoCliente Verificado
Honesty and reliable
Matt is a really good Machanic. He takes is time to explain what the problems are and he gives options. Matt is very knowledgeable about Benz and Bmw and I highly recommend him.
Recomendado
CG
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CLEVE G.
Houston, TX
Mercedes-Benz SL-Class
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/07/2019
cliente verificadoCliente Verificado
check engine light still on!
The CHECK ENGINE light is still on, you did not fix it! going to bring car back so you can fis it.
Recomendado
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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