i was out and about Friday. My van just sprang an oil leak out of nowhere and I happened to be about a block away from Bill's (Elite) in Latonia. Thank goodness I was so close. I pulled in, shut the engine off, told Allen what was happening and he started helping immediately. He pulled the van into the bay and within minutes knew what the problem was. They were booked up but he got on the phone right away and ordered my part. Because it was going to take time to get it he gave my friend and me a ride. It was fixed and ready to drive Monday by lunch. I'm so thankful they were close and easy to work with. Not to mention efficient :)
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Bill Collins & P., Owners de Elite Automotive respondió el 12/14/2015 05:33 AM
Jason P.
While I am sorry that your vehicle had some issues I am glad we were able to assist you. Thanks so much for trusting us with your vehicles needs.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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