Had an oil change, and brakes done on my 2010 Chevy truck. Upon dropping off my truck, they were kind enough to take my daughter and I home as we didn't have a ride back while they worked on my truck. They even came to our house when the job was done allowing me to take their employee back to their shop so I wasn't inconvenienced by trying to find a ride to the shop to pick up the truck. I was surprised to learn that the woman who so kindly took my daughter and I to & from the shop was the one who actually did the brake job on my truck. I found this very inspiring and was happy to give business to such a progressive mechanic shop! I look forward to giving them all my future business.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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