What can I say other than this was a horrible experience. 1 of our 3 cars went in for inspection. We agree with the lady there they would call before doing any work based in inspection results. Instead, they decided to replace wiper blades (expensive ones at that) and replace light bulbs. When she called back she said we were required to pay for the services — even though she stated she call to approve work prior. We did not want this work done.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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