We're glad to hear that our reliable service has found a home with you! It's our mission to keep those wheels turning smoothly, and it sounds like we're hitting the mark. If your vehicle ever needs a special touch, just let us know – we're here to help, one oil change at a time.
Thank you for following up regarding the brake noise issue. As discussed in person when you visited the shop, the brake pads and rotors you supplied for installation are showing signs of defect, which is causing the noise you're experiencing. At that time, we informed you the issue was due to the quality of the parts provided, and we offered to replace them with parts from our shop, which come with both a parts and labor warranty.
We also advised that you could return your defective parts to the supplier for a refund. However, you chose to decline our offer for replacement at that time.
As a reminder, since you supplied your own parts, our warranty DOESN'T APPLY TO YOU. We're still happy to assist if you decide to move forward with quality replacement parts through us.
It's fantastic to hear that you've found a loyal companion in us over the past four years! Quick and reliable solutions are our bread and butter, and we're happy to be the pit stop for your car troubles. Just remember, if your vehicle starts speaking in riddles, we're here to decode its messages!
We really appreciate your feedback! Honesty is our middle name—right after “Auto Repair,” of course. It’s great to know that our commitment to integrity resonates with our customers. If there's anything else we can do for you, let us know!
We appreciate your feedback and are glad to hear you had a positive experience with us! It’s great to know our evening hours make things easier for our customers. Keeping you informed is just part of our commitment to excellent service. If we can help with anything else in the future, just give us a shout!
We appreciate you taking the time to share your positive experience with us. Good customer service is our bread and butter, and we're glad it made a difference for you. If there's anything else we can do to keep your wheels turning smoothly, just let us know!
We appreciate your recommendation and are glad to hear that you enjoyed our service! It's always our goal to make your experience as smooth as a well-oiled machine. If there’s anything specific that stood out to you, we’d love to hear about it. Here’s to keeping those wheels turning!
We appreciate your feedback and are glad to hear that you find us reliable. Our team certainly enjoys going the extra mile—it's like their version of a marathon, just without the running shoes. Your support means a lot to us!
We truly appreciate your recognition of our team's efforts, especially during those busy times when the coffee is flowing and the staff is low. It’s great to know we could keep things rolling at a speedy pace for you! Your support means a lot, and we're always here to make sure your vehicle is in tip-top shape.
We appreciate your feedback! Fast and awesome is definitely our goal, and it sounds like we hit the mark this time. If only we could fix traffic jams with the same speed! We're glad we could make your experience a positive one. Looking forward to serving you again!
We appreciate your simple yet impactful feedback. Sometimes, the best reviews come in just a few words! We're glad to hear you were satisfied with the work. If good work were a sport, we'd be in the Hall of Fame!
We're glad to hear that the engine light issue got the attention it needed and that we could do it without breaking the bank. A working engine light is much better than a "surprise" disco party on your dashboard. We appreciate your business and look forward to keeping your engine and wallet happy!
We appreciate your glowing review! It's fantastic to hear that you feel confident leaving your car in our hands. We aim to treat every vehicle like it’s one of our own—though we promise not to take it out for late-night joyrides. Your recommendation means a lot to us! Here’s to keeping your car in top-notch shape for many more visits to come.
We're so glad you had a positive experience with us! It sounds like you timed your errands perfectly while we tackled that small repair. If only we could install a coffee shop next door for your convenience while you wait! We appreciate your support and hope to keep your car running smoothly without breaking the bank. Here's to many more errand runs and smooth rides ahead!