They no longer answer the phone so you can’t get info on your car. They don’t call when your car is done. I had a 7:30am drop off. Tried calling at 3:30pm (several times), finally stopped in at 4:30pm only to be told they haven’t even looked at it yet. Their excuse is they are short handed. My wife and I have been going there for years and during the last several months all we get is delays and excuses. We will be changing shops.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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