I took my car there because it didn't shift gears correctly. I cannot remember the mechanic's name, but he said that I needed a new transmission that would cost around $1500; the fair market value of my car was $2000, so I said no because it wouldn't be worth it. He then suggested to rebuild the transmission, which would cost around $1000. I said no to that too and took the car back. I bought a scanner to look for the faulty code, got the code and ended up being a faulty speed sensor, which I replaced myself for $20. The car has not given me an issue since then. They totally lost my trust after failing to discover something that simple.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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