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Donn's Auto Service

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,086 Reseñas)
93
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
93
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Donn's Auto Service Inc. has been family operated since July 1996, and in business for 26 years. Donn and his crew of professionally trained and certified auto mechanics has been repairing and extending the life of cars and light duty trucks since 1974. With over 40 years of automotive repair experience in Middleton and on Madison's west Donn's Auto Service Inc. has been family operated since July 1996, and in business for 26 years. Donn and his crew of professionally trained and certified auto mechanics has been repairing and extending the life of cars and light duty trucks since 1974. With over 40 years of automotive repair experience in Middleton and on Madison's west side, Donn continues to deliver the kind of reliable service and personal attention that has helped Donn's Auto Service Inc. grow into one of the area's most successful auto repair shops. ...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Taller de reparaciones
Contacto
(608) 827-6162

Horario del Negocio

Mon
7:30 AM - 4:00 PM
Tue
7:30 AM - 4:00 PM
Wed
7:30 AM - 4:00 PM
Thu
7:30 AM - 4:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
8608 Fairway Pl Middleton, WI 53562-2504
Reseñas de Donn's Auto Service's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,086 Reseñas)

Cliente verificado
Poynette, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2025
cliente verificadoCliente Verificado
10
Very convenient and always has vehicle ready to pick up when promised.
Always has done a.great job of getting repairs done on my car within the proposed time and reasonably priced.
Donn S. de Donn's Auto Service respondió el 04/04/2025 05:32 AM

Gordy,

Thank you for taking the time to leave us a great review. Donns Team works hard to provide the best service we can for our customers. We look forward to the next time you need service. 

Chris at Donns Auto Service


HK
HRISTIAN K.
Madison, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2025
cliente verificadoCliente Verificado
10
Just excellent
Quick and efficient. Highly recommended.
Donn S. de Donn's Auto Service respondió el 04/02/2025 09:25 AM

Hristian, 

Thank you for taking time out of your day to leave us a review, It means a lot to the team at Donns Auto Service. 
Chris


Cliente verificado
Middleton, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Kind people
I bring my husband’s truck here because they are real people, kind and care about their work.
Donn S. de Donn's Auto Service respondió el 03/31/2025 06:56 AM

Charrisse,

Thank you for taking the time to leave us a review. We really apprieciate it.

Donn S. de Donn's Auto Service respondió el 03/31/2025 06:57 AM

C.R. 

Thank you for the kind words and taking the time to leave us a review. We reallly appriciate it. 


KZ
KAYCIA Z.
Middleton, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
9
Oil change
I had an excellent experience at Don’s! They were extremely accommodating, fitting me into their busy schedule. Quick and efficient service. My oil change went smoothly. Would highly recommend!
Donn S. de Donn's Auto Service respondió el 03/24/2025 08:37 AM

Kaycia,
Thank you for taking the time to leave us a great review. We apprieciate the kind words.
We are always here for your vehicle needs. Thank you again

Chris at Donns Auto Service


MM
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Mark M.
Verona, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2025
cliente verificadoCliente Verificado
10
Most reasonable service on the west side
Since my first visit to Donn’s, I have sworn off the dealers. My cars get excellent service here for significantly less than what dealerships charge. And they have a high trust factor with me. I highly recommend them.
Donn S. de Donn's Auto Service respondió el 03/17/2025 01:15 PM

Mark,

Thank you for taking the time to leave us a great review. We apprieciate you and your loyalty.

The Team at Donns Auto Service


JR
JEDD R.
Middleton, WI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/17/2025
cliente verificadoCliente Verificado
0
Lame business tactics
A few things. I don’t support businesses that charge the customer the 3% credit card fee. I’m tired how in the USA it’s the consumers duty to makes up for the fees of the business. As a business owner, you take that hit. Don’t pass it onto the consumer. If that 3% is making or breaking it for your business you’ve got other issues. Next, I was given a price for the job and then when asked for a price break down was told “the boss just came in and said we can knock it down for you for this price.” Yea, okay. I’m from the streets and that’s one of the oldest tricks in the book. For those two reasons. I’m out.
Donn S. de Donn's Auto Service respondió el 03/24/2025 09:59 AM

Judd,
 I am sorry you feel you had a bad experiance at Donns auto. The 3% fee added to cards is not from us, it the credit card proccesing company, it is out of our hands. We also pay a percentage to process cards. It is a new thing the card companies are doing, i think you will start to find it at all business. as far as the cost of repairs, The owner is the only one who can discount reapir costs to the customer and all discounts must be run through him. We would love another chance to earn your business and trust. We would like to make things right with you.

Chris at Donns Auto Service


Cliente verificado
Madison, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2025
cliente verificadoCliente Verificado
8
Got a diagnostic done on my car
Good service, didn’t push me towards anything
Donn S. de Donn's Auto Service respondió el 03/17/2025 01:16 PM

Corbin, 
Thank you for the review. 

The team at Donns Auto


AM
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Amelia M.
Cross Plains, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Battery and fuse issue
They are kind and fair.
Donn S. de Donn's Auto Service respondió el 03/12/2025 05:40 AM

Amelia,
Thank you for leaving us a review. We appriciate your patience while waiting for your part to arrive. 

Chris


CM
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Carol M.
Middleton, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Oil change, fluids, tire rotation
Excellent service...in the shop and at the front desk!! When you find a great mechanic, it's a huge relief. I've found mine...20 years ago!!!
Donn S. de Donn's Auto Service respondió el 03/11/2025 10:55 AM

Carol, Thanks for the great review.  We try to provide the best service and value to our customers. Congrats to your son on his promotion. Hope to see you for your future vehicle service needs. 


LP
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Linda P.
Racine, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2025
cliente verificadoCliente Verificado
10
Quiet car again
She's running great
And so nice and quiet.
I go here because they are very thorough and don't do anything extra without talking to you about it 1st.
Great service as usual.
Donn S. de Donn's Auto Service respondió el 03/04/2025 06:10 AM

Linda ,
Thank you for taking the time to leave us  a great review.
It means alot to all of us here.

Chris  at Donns Auto Service


JW
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JASON W.
Madison, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2025
cliente verificadoCliente Verificado
10
Quick and professional
Chris up front is courteous and focused.
Work was done professionally and the communication was effective and timely.
Look forward to working with Donn's Auto Service in the future.
Donn S. de Donn's Auto Service respondió el 03/04/2025 06:08 AM

Jason,

Thank you for the kind words and great review. I,ll keep an eye out for a Keychain. LOL. 

Chris at Donns Auto Service


GN
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Greg N.
Middleton, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
Always fast friendly service
I've always had fair, fast, and top notch service.
Donn S. de Donn's Auto Service respondió el 03/04/2025 06:12 AM

Greg,

Thank you for the review and thank you for being patient with us while we work through indentifiying your suspension noise. 

Chris 


RA
Ramsey/Lyndsey A.
Middleton, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2025
cliente verificadoCliente Verificado
10
Great service
Great service
Donn S. de Donn's Auto Service respondió el 02/21/2025 08:09 AM

Ramsey,

Thank you for taking the time to post a review for us. We strive to provide great service and apprieciate it when customers take  time to review us.

Thank you again,
Chris from Donns Auto service


SD
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Sarah D.
Baraboo, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2025
cliente verificadoCliente Verificado
10
Always honest and great
I have been going to Donn’s for years and have always found them to be extremely honest and knowledgeable.
Donn S. de Donn's Auto Service respondió el 02/17/2025 07:55 AM

Sarah,

Thank you for the great review. We apprieaciate you taking the time to review us. It was fun talking with you about life and DG&G vehicle.

Chris


GM
GERALD M.
Pittsville, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2025
cliente verificadoCliente Verificado
10
Broken water pump
We had a broken water pump on truck and they were super helpful and extremely nice to work with Don even drove us to rental car center Again went above and beyond
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.