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Doc Able's Auto Clinic, Inc

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,111 Reseñas)
95

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Taking care of our community, one car at a time. We are complete care for your car! Family Owned and Operated. Serving Evanston, Rodgers Park, Skokie and surrounding areas. Taking care of our community, one car at a time. We are complete care for your car! Family Owned and Operated. Serving Evanston, Rodgers Park, Skokie and surrounding areas.

Categorías
Reparación de automóviles, Cambio de aceite, Venta y reparación de neumáticos
Contacto
(847) 475-3600

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
936 Chicago Ave Evanston, IL 60202
Reseñas de Doc Able's Auto Clinic, Inc's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,111 Reseñas)

KB
gravatar
KRISTA B.
Evanston, IL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/24/2016
cliente verificadoCliente Verificado
Overcharged for very small items; long-time, loyal customers should be "taken care of" better than that
I felt that the small job of clipping the splash guard back under the front bumper and replacing a burnt out headlight bulb should not have cost $90+ !! I understand the cost of supplies but to charge two quarter hours of labor for such small work (I would have replaced the bulb myself if I didn't have a shoulder injury) is not how a longtime loyal customer should be treated for their years of business. I'm tired of being overcharged. Moreover, I should have been made aware what the cost of labor might amount to before the work was done. I called a nearby garage and got an over-the-phone estimate to compare: hands down a much better deal.
No Recomendado
Pete R., Owner de Doc Able's Auto Clinic, Inc respondió el 01/26/2016 02:49 PM

Hi Krista,

I have been trying to contact you via phone and email, but have not been able to get in touch. I am sorry that you feel that you were overcharged and I know that you have been a good customer of ours for several years. If you have the time please contact me and we can discuss the half hour of labor that you were charged for replacing the light bulb and fastening your broken chin spoiler.

Thanks,

Pete E. Rosquete
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.