Tah said they were nice. They were suppose to do his oil change next but he had to wait longer because someone else went ahead of him. Normally they are ok. It does not seem like they try and take anybody for a ride and they are pretty legit.
Tom said he visited this business for a brake job. The gentleman who worked on his vehicle supposedly resurfaced his rotors. However, every time he pushes the brakes they squeak something terrible. He said he doesn't think that employee did a good job.
Erica said the employee forgot to put a sticker on her window that tells her when her next service should be. She would recommend the business for service.
Spoke with Robert. He said his wife was not satisfied with her experience at this business because the business told her the vehicle could only have a oil or transmission leak from a specific area. They had looked and there was no oil leak there. She also mentioned she waited two hours for the service to be completed. The mechanic that explained thing to her was rude and gave her attitude. he took the vehicle to another facility where they found the oil leak. He mentioned they have been going to this business for many years but will not be returning for service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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