Terrible! Truck has more issues now that taken it there.
It all started with an oil leak and the need for a new air conditioner compressor.
They said they could fix it no problem. On the first they kept the truck for almost 2 weeks and kept telling us a day or so and we'll be done. When we picked up the truck the air conditioner went out 2 days later and we returned to have them tell us something was installed by them backwards and they kept it another 4 days. Third, the week after that the check engine light comes back on and the transmission is making weird noises. They slid the engine and transmission apart for the oil leak fix according to them. Now the truck won't go in 4 wheel drive and has odd transmission shifts. They say they'll take a look, but after 3 attempts and several thousand dollars I don't trust them with the truck.
Their shop should have been all the warning I needed, but I really needed the ac repaired. It's dirty and looks like a junk yard inside! You can barely walk in it and there isn't a clean place to work on a vehicle.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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They said they could fix it no problem. On the first they kept the truck for almost 2 weeks and kept telling us a day or so and we'll be done. When we picked up the truck the air conditioner went out 2 days later and we returned to have them tell us something was installed by them backwards and they kept it another 4 days. Third, the week after that the check engine light comes back on and the transmission is making weird noises. They slid the engine and transmission apart for the oil leak fix according to them. Now the truck won't go in 4 wheel drive and has odd transmission shifts. They say they'll take a look, but after 3 attempts and several thousand dollars I don't trust them with the truck.
Their shop should have been all the warning I needed, but I really needed the ac repaired. It's dirty and looks like a junk yard inside! You can barely walk in it and there isn't a clean place to work on a vehicle.