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Diamond Hyundai Palmdale

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(47 Reseñas)
62
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
5
Total de ReScores
4.8
Promedio de ReScores
62
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Diamond Hyundai Palmdale in Palmdale, CA. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Diamond Hyundai Palmdale in Palmdale, CA. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(661) 947-6000
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
421 Auto Center Drive Palmdale, CA 93551
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(47 Reseñas)

RA
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Romualdo A.
Lancaster, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
My engine was replaced and running as per design.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/18/2022 01:22 PM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


MR
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Manette R.
Lancaster, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/14/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
5
Categoría: Service
Time matters
To have an oil change and tire rotation takes too long. Customer service is friendly.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/14/2022 02:00 PM

Thank you for your feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


Cliente verificado
Palmdale, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Drop off car change of oil
Drop off car
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/11/2022 09:24 AM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


CC
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Cynithia C.
Los Angeles, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Excellent
Nothing
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/11/2022 09:24 AM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


Cliente verificado
Lancaster, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Good and honest work and people.
They took very well care of me and my baby. Not too much else to say, really. They were honest and upfront about some service items they could and could not provide. The only nitpick I could have is to have them become more familiar with more niche models. Overall though, and I can't stress this enough, great experience always coming there.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/09/2022 09:42 AM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


JS
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Jennifer S.
Lancaster, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
My Hyundai experience
The gentleman took exceptional care of me and my car. The crew was extremely professional and courteous.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/08/2022 05:31 PM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


EJ
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Erin J.
Lancaster, CA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Crystal is a Gem!
Crystal is the best! Always ensures my vehicle is getting the proper care. Communicates service recommendations and costs with me. Updates me throughtout the duration of my service appointment. Glad she is back!

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/08/2022
Tipo de Servicio: Maintenance
7
Categoría: Service
Service was Good
Since the acquisition of Rally Hyundai dealership. I have not been pleased with my service experience. Every visit even after an appointment was scheduled I would return and no appointment was found. I was told walkins were not being accepted due to short staff. I was grateful when Crystal returned. She is always thorough and is clear in her communication surrounding my vehicle service.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/08/2022 03:59 PM

Thank you for the feedback, I am so sorry the service department went though a bit of a rough patch for a bit after the buy/sell. We have diligently been working on getting service to run as smooth as it did prior. We are also working on the comfort of the waiting area & getting all of the customer amenities back like coffee & cable. We appreciate you & look forward to helping you for your next service visit. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. 

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


Cliente verificado
Lancaster, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Diamond Hyundai Rocks
The people are very nice & helpful. They don’t rush you & answer any questions you might have. Overall, the service was done in a timely manner.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/05/2022 09:54 AM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


Cliente verificado
Palmdale, CA
2022 Hyundai Ioniq Phev
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/05/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
5
Categoría: Service
Oil Change
The lady with the orange hair who helped me was extremely knowledgeable and very friendly!

However when I received my car back it had water marks and stains all over the windows, windshield, and rear view mirrors. I had to pay $20 at a local car wash just to fix what you guys did to my car. It was clean before I dropped it off.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/05/2022 09:19 AM

Thank you for your feedback! We are more than happy to re-wash your vehicle for you, just come on in at your earliest convenience. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


ML
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Maribel L.
Lancaster, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
When I got there it was pretty busy, about 3 people waiting in front of me so there was a bit of a wait time. However, the gentleman who attended us was very nice and friendly. I went in for the first time since buying my car for a routine check up and oil change and my car was ready in about an hour and a half. Overall a nice experience.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/05/2022 09:17 AM

Thank you for your positive feedback! We are working on fixing the staffing issues so you do not run into this issue anymore. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


Cliente verificado
Lancaster, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great experience with Steven!
Great experience with Steven!
CORTNEY P. de Diamond Hyundai Palmdale respondió el 04/05/2022 09:16 AM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


Cliente verificado
Quartz Hill, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Q
Q
CORTNEY P. de Diamond Hyundai Palmdale respondió el 03/07/2022 08:29 AM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


BR
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Bruce R.
Lancaster, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
good service
good service
CORTNEY P. de Diamond Hyundai Palmdale respondió el 03/05/2022 07:42 AM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


Cliente verificado
Palmdale, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/03/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Regular service
The staff at the front desk of the service center is great. The service center had my car ready within the time frame they quoted.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 03/03/2022 04:56 PM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com

 


JB
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Jenny B.
Quartz Hill, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/02/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Good service!
Everything went well.
CORTNEY P. de Diamond Hyundai Palmdale respondió el 03/03/2022 07:26 AM

Thank you for your positive feedback! Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. We appreciate you.

Cortney Parker
Diamond Hyundai Palmdale
Service Manager
661-274-7280
cparker@daliaauto.com


Mostrando Reseña 1 - 15 de 47 en total
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