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Desert Car Care Chandler

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,720 Reseñas)
86
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
4.0
Promedio de ReScores
86
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care. When you need service, feel free to request an appointment online. Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care. When you need service, feel free to request an appointment online.

Categorías
Mantenimiento del coche, Reparación de automóviles, Arreglar Auto
Contacto
(480) 726-6400

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
95 N Dobson Rd Chandler, AZ 85224-6223
Reseñas de Desert Car Care Chandler's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,720 Reseñas)

KJ
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Karissa J.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2024
10
Lovely staff
It was my first time going to Desert Car Care for an oil change, and it was so lovely. The front desk staff were so friendly and nice, they made me feel welcomed right away! They let me know what needed to be done on my car next, without pushing me to buy it that day. They did a great job on my car. I 100% recommend them.

RB
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Rick B.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2024
10
Love these guys!
Frank and his team have taken care of my cars for many years. Today, Brian and the crew were able to fit me in for an oil change and AC recharge.
As alway, a job well done!
Thanks,
Rick

RB
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Ron B.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2024
10
Very thorough and explains everything well.
Had appointment for oil change and wait for the completion. They did a very thorough inspection and explained the weak or failing items and explained them well. I've trusted Desert Car Care for over 20 years with several vehicles and they've never failed in their service and advisory. It's very nice to have a trustworthy business, Desert Car Care, for many kinds of car service and repair. I wholeheartedly recommend them!

RB
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Renee B.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2024
10
Great Service
Professional, timely, great customer service. Will return

BB
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Bob B.
Chandler, AZ
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
01/19/2024
3
Disappointed
I went in to have my valve gaskets replaced. They gave me a quote of $505 and change. I had a $200 credit so that should have been $305. After the service was done, I went to pick up my vehicle and the price was $413.46. The office manager said that there was another gasket they had to replace. The reason Desert Car Care has done all the work on my 2002 4Runner is because I trusted them. This is the type of thing that those shady automotive repair shops do. They quote you one price and it’s over $100 more. In the past, DCC would have eaten the extra cost and honor the quote. I really hope that they are not becoming one of those shops. Will I take my car there again? Probably. But I might start looking elsewhere.

BB
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Bob B.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2024
8
They messed up but made it right
The previous time I had service done my brake light was on and I was loosing brake fluid. It turns out that the brake master cylinder had to be replaced. I also had the brake pads replaced. The total was over $3500. It turns out the mechanic didn’t tighten the bolt on one of the calipers. The right tire locked up while I was driving. I do want to say that Brian the office manager was great. He happened to be at the shop on the Saturday the car was towed there. He took care of the towing charge and drove me right to the rental company to get a car. He also gave me a $200 credit. Brian went above and beyond and that is what puts DCC above the rest. Sometimes things happen. It’s what you do to rectify the situation and make it right that counts.

AM
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ANDREW & PAM M.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2023
cliente verificadoCliente Verificado
10
Always fast and thorough
We keep coming back to Desert Car Care for all of our vehicle maintenance because they are fast, thorough, and do the work at a very reasonable price. They diagnose short and long-term needs on a hassle free basis. They do the work we ask them to do without trying to upsell anything.

Cliente verificado
Tucson, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2023
cliente verificadoCliente Verificado
10
Vehicle Inspection prior to purchase
Everything went as planned. The inspection was completed on time and was ready for pickup when I arrived

DP
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2023
cliente verificadoCliente Verificado
10
Great Auto Care
I could not be happier with this place. They are honest and helpful. I really appreciate the assistance from Brian. He went above the call of duty in helping me with my car. I will return for all of my car services.

RB
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RON & CHANCEY B.
Tempe, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2023
cliente verificadoCliente Verificado
10
Great Service!
The requested service as provided without delay and as always, an overall inspection was completed and provided on the printout at the end of the service. Desert Car Care has been my go-to auto service for many years.

JO
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JOHN & JEANNINE O.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2023
cliente verificadoCliente Verificado
10
Truck drives like new
17 year old pickup truck needed extensive work. Rack and pinion replacement, 4 new shocks, and full alignment. Scott was easy to work with. He provided a thorough estimate before the work was started. Despite receiving a part from a vendor that was the incorrect size, Scott handled it, got the correct part and finished up the job. Since the work was performed, the truck handles like new. Nice job!

SH
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SEAN H.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2023
cliente verificadoCliente Verificado
10
No nonsense
Prompt, accurate, courteous.

WB
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WAYNE & LAURA B.
Chandler, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/06/2023
cliente verificadoCliente Verificado
9
Oil change and AC repair
Services and repairs were good. The 2.5 days they had the car were just a little longer than I anticipated. All an all, I would still recommend Desert Car Care to anyone.

PL
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PAT L.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2023
cliente verificadoCliente Verificado
10
Fantastic Service
Brian went above and beyond in the service I got. I took it in for EVAP leak. He not only took care of that, but addressed maitance issues that I wasn't aware of and fixed them also.

PL
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PAT L.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2023
cliente verificadoCliente Verificado
10
KIA
Brian worked with me, to get my KIA running better. Continuous communication, suggestions were always given. Very highly recommended.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.