Most incompetent dealership ever. Purchased a Genesis for cash on 1/15/24 and turned in a Jaguar on a lease. They NEVER terminated the lease and I was ACHd for the lease payment 3 days ago. We immediately reached out the Jaguar financial to learned that they have no record of the lease ending. We then attempted to call our salesperson and left a message and sent an email. Called the next day and left another message for the financial office....we never received any response to our messages or emails. Followed up with Jaguar Financial yesterday late afternoon for guidance and was informed that they JUST received the lease termination from the dealership, however, they cannot credit back the lease payment and we have to get the monies back from Delray Hyundai . the only way I seem to get anyone's attention and response is to blow them up on social media...which they well deserve. Stay away from this dealership.....I plan on purchasing an electric Genesis in a year's time and will use another dealership for my business.....
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
