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Dean Team Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,820 Reseñas)
80

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
71
Total de ReScores
4.3
Promedio de ReScores
80
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

The Dean Team Hyundai’s factory certified technicians are here to make sure your Hyundai vehicle runs well for the road ahead. Call or go to www.deanteamhyundai.com to set up an appointment today. The Dean Team Hyundai’s factory certified technicians are here to make sure your Hyundai vehicle runs well for the road ahead. Call or go to www.deanteamhyundai.com to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(636) 591-0500

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
14754 Manchester Road Ballwin, MO 63011
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,820 Reseñas)

MB
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MICHAEL B.
Washington, MO
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/06/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
NO part avaiable when I get to the dealer
I think ewen a customer is poromised the parts needed for the repair ..& I call the parts departmennt they said they have the part in & when I get to the dealer & after a hour time passes they tell me they put the part on another car the day before my apointment that is not right....I had a 2 hour round trip to the dealership..
It was a rall item this is not the first thing tath had to be fixed on this new car..I have only 11,000 miles .
\The people at the the dalership have been pleasent & gave me good serive in the past & wwhere nice to me ... ut the customers time is worth some thing...& i would recomend this dealer to others but there are the problems that i have had with this new car that should not have had..
Recomendado
Thomas D G., Service Director de Dean Team Hyundai respondió el 02/19/2014 05:33 AM


I do apologize gfor this happening to you and I agree everyones time is valuable and should be respected, I would like to offer you something in return for the problems you encountered at my service department. On your next visit please let me know what i can do for you to make up for this mistake and try to restore your trust in my department.

Thomas D. Gould
Service Director
Dean Team Ballwin
636-591-0414
tomgould@deanteam.com
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.