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Dean Team Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,819 Reseñas)
81
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
71
Total de ReScores
4.3
Promedio de ReScores
81
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

The Dean Team Hyundai’s factory certified technicians are here to make sure your Hyundai vehicle runs well for the road ahead. Call or go to www.deanteamhyundai.com to set up an appointment today. The Dean Team Hyundai’s factory certified technicians are here to make sure your Hyundai vehicle runs well for the road ahead. Call or go to www.deanteamhyundai.com to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(636) 591-0500

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
14754 Manchester Road Ballwin, MO 63011
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,819 Reseñas)

SJ
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SUSAN J.
Ballwin, MO
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/01/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
poor recall service
I took my 2011 Sonata in for a routine service and was told I had a recall 15 minutes after my car was getting serviced. The man told me they had already called Enterprise to rent a car because it would take 3 hrs on the recall. So I left 2 car seats & had to pay for a rental because my husband returned the car with 1/4 of a tank less than when I took the car. He assumed Dean was taking care of me & didn't fill it up. So I had to pay $22 for 1/4 of a tank of gas. Poor service! Why couldn't they supply me with a car from the dealership?
No Recomendado
Thomas D G., Service Director de Dean Team Hyundai respondió el 11/05/2013 08:36 AM

Unfortunately we do not always know what part of each recall you might need until we look at it sometimes they are quick other parts of them take a while to do so that is why we give free loaner cars, we pay for the price of the car but it is up to each customer to refill the gas and if they want other insurance that is offered be Enterprise. We do this so our customers do not have to wait for repairs or pay the price of a rental car and when you signed the paperwork with Enterprise they should have explained to you that you were required to refill the gas that was used. We only have a couple of cars in service loaner service and they are usually not available since they are for more of a long rental situation. I would be happy to offer you a free oil change to ofset the price of the gas that you were charged to help out.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.