DCH Paramus Honda Unscrupulous Rip Off Artist AVOID AT ALL COST
DCH Paramus Honda Unscrupulous Rip Off Artist AVOID AT ALL COST
After a lengthy test drive and expressing readiness to purchase an SUV, we encountered several issues with the dealership:
Pricing Discrepancy: The initial price quoted was $2,500 above the sticker price. When we pointed this out, they claimed it was a mistake.
Negotiation Attempts:
We asked for a price reduction and additional incentives. Their offer was limited to two oil changes, which we found inadequate.
Trade-In Valuation:
The dealership's initial offer was only 20% of our car's actual worth.
We presented a higher purchase offer from CarMax for comparison.
The dealership slightly increased their offer but remained significantly below CarMax's valuation.
Manager Intervention:
A Unscrupulous Rip Off Artist Manager joined the negotiation, presenting an even lower trade-in offer that was already offered.
He incorrectly stated they had met all our requests. When we disagreed, he imposed a 24-hour limit on the trade-in offer.
Documentation Refusal:
The manager withheld the paperwork containing our offer details. He refused to let us keep the information despite the potential $50,000 purchase.
Unprofessional Conduct:
The ignorant full of himself manager stated they didn't need our business. In response to this behavior, we decided not to proceed with the purchase.
This experience highlights questionable sales tactics, poor customer service, and a lack of transparency in the dealership's practices. AVOID AT ALL COSTS. DON'T DO BUSINESS WITH DCH Paramus Honda
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After a lengthy test drive and expressing readiness to purchase an SUV, we encountered several issues with the dealership:
Pricing Discrepancy: The initial price quoted was $2,500 above the sticker price. When we pointed this out, they claimed it was a mistake.
Negotiation Attempts:
We asked for a price reduction and additional incentives. Their offer was limited to two oil changes, which we found inadequate.
Trade-In Valuation:
The dealership's initial offer was only 20% of our car's actual worth.
We presented a higher purchase offer from CarMax for comparison.
The dealership slightly increased their offer but remained significantly below CarMax's valuation.
Manager Intervention:
A Unscrupulous Rip Off Artist Manager joined the negotiation, presenting an even lower trade-in offer that was already offered.
He incorrectly stated they had met all our requests. When we disagreed, he imposed a 24-hour limit on the trade-in offer.
Documentation Refusal:
The manager withheld the paperwork containing our offer details. He refused to let us keep the information despite the potential $50,000 purchase.
Unprofessional Conduct:
The ignorant full of himself manager stated they didn't need our business. In response to this behavior, we decided not to proceed with the purchase.
This experience highlights questionable sales tactics, poor customer service, and a lack of transparency in the dealership's practices. AVOID AT ALL COSTS. DON'T DO BUSINESS WITH DCH Paramus Honda