My daughter brought her Civic in to repair a few items (aux cord port, oil leaks, etc.). She was given the car at the end of the day, and drove off thinking all was fine. Unfortunately, the car broke down on 101 approximately 2 miles from the dealership. Fortunately, two gentlemen helped her push it off the freeway and she got towed back to the dealership. They were closed by then, so we weren't able to speak to the team until the next day. However, we did find a rag that they left in the engine. And we found out the next day that the dealership never test drove the car before handing the keys to my daughter. All was fine after they checked out the car the next day, so our assumption is that the rag was the issue. That being said, the dealership refused to cover the Uber charges that my daughter incurred to get home that evening. And they never returned my call to discuss the issue. If this is the kind of service that you'd like, then I highly recommend Honda of Oxnard.
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