It is a pleasure to come to have my car or truck serviced at your store. I always are greeted as if I was a guest in a person's home. The service has always been top notch, although this last time I came and had my oil change done, on the check list it said washer fluid was added, but my message system in my care said other wise, that it was not added. I added washer fluid to my reservoir when I got home. The other thing is this, I know I am going to get honest answers about my car or truck, in other words, repairs which are needed are done rather than being told I need to have more done that what is needed just to make a profit. Thank you to all who work at your store, give yourselves a big pat on the back.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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