Darrell's Automotive Repair has been family owned and operated for over 27 years. Darrell's Automotive Repair has been family owned and operated for over 27 years.
I am writing regarding a Cool Air Rebate application that has encountered some issues.
Please note that the rebate does not cover R-1234yf freon. Additionally, while the standard diagnostic charge is $200.00, we charged the customer $120.00. However, there is a discrepancy as the customer we served is Jose Vega, but the name listed on the voucher is Vivian Frausto.
I want to clarify this situation as it reflects poorly on my work, and I was simply performing the job I was hired to do.
Best regards,
Darrell Monsibais