My daddy was the service manager at Lanier Buick for 35 years. He was the epitome of honesty and hard work. When I was diagnosed with multiple sclerosis, Mama said that daddy prayed that God would give him a diagnosis of some type that would take him instead of letting me suffer. Daddy was diagnosed with cancer and died one year later. I have always felt that he exchanged his life for me, much like Jesus did. I feel Daddy guiding me from Heaven...especially when it comes to cars. I have no doubt that he led me to Darrell's, because it is the best work at an honest price. I watched my father be kind to everyone who came in his shop. And that's the most important thing to me in service. I can hear the kindness over the phone even-with Darrell's. The MS Society helped me pay the bill. If that's not daddy from heaven, what is? They even send an old daddy in a truck to pick me up at my house. And you know who that reminds me of. Darrell's might be a place where you could get your car fixed, but to me it's a holy place! It's where I meet my fathers love once again. Both fathers. Love & Peace from Patti...who looks just like her daddy !
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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