Communication could be better. I was told car should be done by noon, I phoned at about 12:40. Car was still being worked on and the tech was out and would call back. At 4:30 I called back to find out it was almost done.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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