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D'Arcy Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,567 Reseñas)
77

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
205
Total de ReScores™
4.7
Promedio de ReScores™
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Welcome to D'Arcy Hyundai. We are family owned and have been servicing vehicles for over 20 years. We look forward to servicing your current vehicle. Welcome to D'Arcy Hyundai. We are family owned and have been servicing vehicles for over 20 years. We look forward to servicing your current vehicle.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(815) 725-5200

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
2521 W. Jefferson Street Joliet, IL 60435
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,567 Reseñas)

WS
gravatar
William S.
Joliet, IL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/09/2026
0
Categoría: Service
Consumer Beware
Do not buy from Darcy Hyundai. Both Darcy Motors and Hyundai Corporate are refusing to honor the warranty on a 2026 Hyundai Tucson that I bought brand new in June. I have personally put less than 6,000 miles on it, and the middle seat belt buckle in the back was completely crushed simply by folding the rear seat down. This is a blatant manufacturer defect, yet both the dealership and corporate have completely denied the claim and refused to replace it. Dealing with Hyundai Corporate has been an exercise in absolute frustration, resulting in nothing but corporate stonewalling as representatives just read from a script over and over again instead of addressing a clear safety hazard.
A seat belt is a vital safety feature, not a cosmetic issue. Forcing a customer to drive a vehicle they bought brand new with compromised safety equipment while refusing to stand behind a factory warranty is unacceptable and dangerous. Because of their complete refusal to resolve this, I have been forced to escalate this matter and file official complaints with the Attorney General's Office (AGD), the National Highway Traffic Safety Administration (NHTSA), the Better Business Bureau (BBB) Auto Line, and other governing agencies, as well as reaching out to local news outlets. Avoid Darcy Motors if you expect them to honor their promises or care about your safety after you buy.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.