I am not from the area to begin with. Second, when I walked in the person at the desk was b.sing with someone and didn't look at me, acknowledge me nothing. I saw a little dog come out of the office and a big one. I pet both and still nothing. Someone from the back got up and helped me very nice guy. He told me I didn't have an appointment there. I stated we'll yesterday I filled out the contact form to make it an got call at 5:05. Mind you the guy and his buddy where talking so loud I was unable to hear what the gentleman was saying. He apologized and called someone else to see if it was there and he said no. At this point the other guy jumped into a conversation he was not apart of and scolded me and said, "you can't make appointments online I don't have that". I said, "I never said that". Already annoyed at this point due to the owners behavior towards me. His buddy then goes well ima outa hear don't want to be here for this argument and made a snide remark about me and walked out. Then I shared I can give you the number that called me because when I googled it, this store came up. The owner took the number called it and asked if he had me down then goes, "well you better get her in quick she is all hot to trot". Then no goodbye to who he spoke to just slammed the phone down and said your at my west fargo store. Which is why I assume it's the owner. I was so flabbergasted at his absolute unpleasant and unprofessional behavior. I just thanked the gentleman for helping me and acknowledging me all the while the owner was running his mouth towards me. I also had to ask the gentleman where I was going since I was not from here. Not only was I not told to go to a different location (apparently there is more than 2)I was unaware of but, I was treated like garbage for the owners own screw up and assumption he knew what we were talking about. I went to the other place and absolutely felt judged by the guy at this desk as well. After all said and done getting ready to pay the gentleman asked for my info and I said all due with respect after the way I was just treated at the other store I will never come back. I only came here because I am leaving town and explained the above and the gentleman knew exactly who I was talking about and it was not the owner. I was absolutely speechless it was just an employee. Jason was very nice and stated if I need anything or willing to come back just reach out to him and he apologized for not letting me know which place to go. I appreciated how Jason handled the situation.

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