Absolutely horrible service. I asked for my car to be checked out for two reasons as follows: a burnt smell and my car would not properly reverse.I was told by Brent and Dan that's it not a transmission issue and there was no burnt smell. Also, I paid to have a diagnostic done. I took it to another shop. They determined it was the transmission. I paid Dan's Auto Repair for another service instead of the actual problem. Red flag: If you are told you can't wait for your car, there is bound to be trouble. Anytime mechanics try to cheat people, you might as well shut down because you do dishonest service. Sooner or later, Karma will be returned to you when you least suspect.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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