Dropped vehicle off for a rear brake pad install, with brake parts. Technician, decided to install new front brakes and rotors instead, didn’t install the rear pads I left at all. Front brakes had new pads on them already. No way to break even on this deal at the invoice price.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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