Unfortunately, I was hoping that since this place had historically been where my husband’s family would go to have work done on their vehicles, that I would be treated fairly. I was wrong. The first thing the woman said to me when I introduced myself and what I was there for was, “Do you have your registration… do you know what that looks like.” My vehicle had fairly new breaks on but they told me it needed new breaks, calibers, rotors, and tires. The total (not including the inspection) was over $2000. Fortunately, I know enough about cars and knew that none of which they said I needed was actually needed because I keep good care of my vehicle. I have family friends that own garages back where I am from and had them look at at my car and they said that everything was in good condition and that D&L was over charging for all the parts and that they were definitely trying to pull one over on me and felt like it was because I was a woman (which is not uncommon, unfortunately). My car passed inspection at another garage where they told me that D&L put the lug nuts on too tight and that it stripped them, causing me to need new lug nuts. I went back to D&L because I wanted to address my concerns and hoped that we could have a conversation about the experience. I was mistaken. The woman at the front desk was rude when I asked if I could speak to the owner and when she finally “allowed” me to, the owner told me that based on the notes, the car should have passed inspection. He then went to talk to one of his mechanics and then came back and changed his story. He also went out and looked at my car without my permission and accused me of changing items on my vehicle. This place is a joke, manipulative, unprofessional, and I cannot warn everyone (especially women) enough to stay away. I will no longer be getting gas there and will most definitely not have inspections or work done on my car there going forward.

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