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SureCritic / Mantenimiento de automóviles / Custom Service
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Custom Service

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(113 Reseñas)
-100
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Detalles de la Puntuación

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
3%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

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We service and repair all makes and models. We have been in business for over 22 years. We strive to provide the best customer service possible. We service and repair all makes and models. We have been in business for over 22 years. We strive to provide the best customer service possible.

Categorías
Mantenimiento de automóviles, Cambio de aceite, Llantas
Contacto
(508) 285-6644
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
32 Rear West Main Street Norton, MA 02766-2714
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Reseñas de Custom Service's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(113 Reseñas)
Escribir una Reseña
Reseñas Recientes
AL
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Amelia L.
Norton, MA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/21/2020
It may have been good but not so anymore...
I took my car here because he had lots of glowing reviews from Norton folks online. I was told I needed front brakes when I had an oil change done elsewhere. When I called to make the appt Chris said he'd check them out and if they didn't need to be done he wouldn't do them. I want to say he never mentioned a fee for this. I dropped my car off, the next day he called to tell me he thought my brakes could wait another 6 months or longer. Well that's good news. Then he told me my car battery was dead. This was weird because it was a year old and I hadn't had any problems at all. He said he took it out, tested it and it wouldn't hold a charge. It was under warranty so before buying a battery from him I called the place I bought it and asked if I could return it for a refund. They said no refund only a replacement. My son picked up my dead battery from Custom Service and we went to exchange it. They thought it was weird it would just die but sure enough it wouldn't take a charge and they gave me a new battery. I went back to Custom Service and Chris put the new battery in. Then I got the bill. I was charged almost $50 to look at my brakes. I wasn't told I would be charged to look at them when I made the appt. It does say if I have the brake work done he would credit it to the work but I have doubts he will do that 6 months or longer from now. I was also charged another almost $50 to remove, test and reinstall a battery. That is ridiculous. He also gave me a price for tires, $750. I declined and now I'm getting the exact same tires done elsewhere for $500. I think I agree with others, this guy is only good to people he knows. Good on you for getting $100 from me, hope it lasts a long time, I won't be going back.
No Recomendado
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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