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SureCritic / Taller de reparaciones / Crabtree Automotive Inc.
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Crabtree Automotive Inc.

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(369 Reseñas)
100
Escribir una Reseña

Detalles de la Puntuación

5 stars
87%
4 stars
9%
3 stars
<1%
2 stars
1%
1 star
1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
3
Total de ReScores™
3.0
Promedio de ReScores™
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Crabtree Automotive
10 REASONS why we're the MOST recommended shop in Albany...

1. ASE CERTIFIED TECHNICIANS - know their “Stuff”, Master Mechanics know what to look for and fix the problem right the first time. Crabtree Automotive
10 REASONS why we're the MOST recommended shop in Albany...

1. ASE CERTIFIED TECHNICIANS - know their “Stuff”, Master Mechanics know what to look for and fix the problem right the first time.

2. “GREEN” SHOP – OSHA approved disposal of all parts and fluids.

3. SATISFIED CUSTOMERS - who refer their friends and family, and are Rewarded!

4. NATIONWIDE PARTS AND LABOR WARRANTY*– where ever you travel, you’re covered.

5. KNOWLEDGABLE, CARING STAFF – where the customer comes first. A family owned business for 33 years.

6. YOU MAKE INFORMED DECISIONS – clear estimates to help you make the right decisions for your vehicle repair.

7. STATE OF THE ART COMPUTERIZED EQUIPMENT - and the latest technical information on all makes and models.

8. CONVENIENT LOCATION, SECURE FACILITY - alarm system, fully insured.

9. ONE STOP SHOP – saves you time, gas and keeps all of your repair information in one place.

10. COMPUTERIZED RECORD KEEPING - access your customer records on line 24/7, tracks repairs, keeps your services up to date and protects your warranty. ...more

Categorías
Taller de reparaciones, Mantenimiento de automóviles, Mantenimiento del coche
Contacto
(541) 967-7892
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1110 Hill St Se Albany, OR 97322
Obtener Direcciones
Reseñas de Crabtree Automotive Inc.'s
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(369 Reseñas)
Escribir una Reseña
Reseñas Recientes
DM
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Donette M.
Albany, OR
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/23/2020
DAMAGED CAR DURING REPAIR/WILL NOT TAKE RESPONSIBILITY
I took my car in for Rack & Pinion Assembly on September 8, 2020. It cost $1,100 plus. When I picked it up Jeremie at counter said to give it a couple of weeks for everything to settle. OMG. I drove off the lot and there was a constant loud humming and the car vibrated and shook at every stop light/stop sign and idle. My car always drove quiet and smooth before it went into this shop for repair. It says on my receipt that they test drove it and it all checked out. That cannot be true. So I called a couple of weeks later as I took counter persons advice. I scheduled to have the Oil Pressure Sensor replaced on Friday October 16, 2020 as I had the day off. When I went in I told them what was wrong with my car and that it had never done any of that til it had been worked on in the shop. The Lead Tech drove with me and right away it started humming and shaking and he said "I know what it is". When I picked the car up a couple hours later I no more than got out of the lot and it was humming and vibrating as it had been doing since they worked on it. When I got home I called the shop and Will said it is on my receipt that I need Motor Mounts replaced and he could get me in on Wednesday. The quote is for $1537.00. I told him I am not going to put thousands more dollars into my car when it did not have the problem until it was worked on in the shop. Will then stated "Your car is old, The Tech tightened it down the best he could" On the receipt from the replacement of the Oil Pressure Sensor it has a notation that the Motor Mounts need replaced and an estimate of $1537.00. Now mind you on the receipt from the work done on September 8, 2020 of the Rack & Pinion Assembly there is no notation that the Motor Mounts need replaced. I have called other shops and have been told the Tech that worked on the car would have seen that the Motor Mounts were worn out and needed replaced and the quote I have received is excessive. I looked on line and the average cost to repair Motor Mounts is $550.00. I believe and so do the people I have spoken with about this that the Tech stripped the Motor Mounts when he was doing the repair on September 8, 2020 of the Rack & Pinion Assembly and the shop will not take responsibility..
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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