business image

Courtesy Hyundai of Tampa

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(7,797 Reseñas)
55

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
536
Total de ReScores
4.9
Promedio de ReScores
55
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Courtesy Hyundai is conveniently located in Tampa, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Courtesy Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Courtesy Hyundai is conveniently located in Tampa, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Courtesy Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(813) 870-3333

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3810 W. Hillsborough Ave. Tampa, FL 33614
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(7,797 Reseñas)

DP
gravatar
Deborah P.
Tampa, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/07/2024
0
Categoría: Service
Go somewhere else for service
Dropped my car off October 2nd, Wednesday 8 AM because I was flying out for work and wouldn’t be back until Friday afternoon which gave the service department plenty of time to work on my car. When I dropped it off with my boyfriend (who was a mechanic for Honda for 18 years), I told Rolando that the car is hesitating when it goes from reverse to drive, let him know that the GPS only works 20% of the time and that I wanted an oil change. No call from Rolando Wednesday or Thursday and Friday morning I emailed him (as he said that was the preferred method of communication)…No response. I get home Friday afternoon and call. Left messages for Rolando and his supervisor, no response. Saturday called, no response. Left messages for the supervisor, no response. I get to the dealership at 4PM on Saturday afternoon, get in front of the supervisor (last name is Medina) who says I got your messages from yesterday and today but I’ve been too busy to respond. Mind you there was no one in service at that time and the bay doors were closed. I tell him I want my car. He comes back and says that the 2021 Hyundai Kona has a known issue of a fuse and alternator issue but that my battery test failed so that needs to be replaced first. I was about to say we’ll replace the battery but I realize that the known alternator issue may be killing my battery. Regardless, they didn’t call me, they didn’t even try to work on the stalling issue, they didn’t change my oil nor did Rolando, who was conveniently on vacation write up the GPS issue. They had my car 4 full days! I do not recommend this service department. I have bought 3 Hyundai cars and I plan to buy more in the future but I will not take them here for service and neither should you!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.