Initial impression poor. Final service rep made up for it
In order for Genesis to be taken seriously as a luxury brand . One of the things a company should work on is dedicated dealership and service departments with higher standards of service . The car itself has been a great, the standards of service itself is something that I worried about initially when purchasing the vehicle and after first service, I see why many others should be worried too.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.