Called for an appointment to get an oil change for my vehicle, was told we are very busy maybe tomorrow? So, I made the appointment for the next day. The point is they didn't tell me to come and wait for hours to get in, they were more concerned with my time and convenience. The next day the oil change went quickly. You have to admire a company that puts the customer before profit, thank you.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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