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Coughlin Hyundai of Heath

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,263 Reseñas)
73
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
52
Total de ReScores
4.6
Promedio de ReScores
73
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Coughlin Hyundai of Heath is conveniently located in Heath, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Coughlin Hyundai of Heath’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Coughlin Hyundai of Heath is conveniently located in Heath, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Coughlin Hyundai of Heath’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(740) 928-9000

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2300 Hebron Road Heath, OH 43056
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,263 Reseñas)

RC
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Ryan C.
Washington Court House, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2022
0
Categoría: Service
Con artists
Dealership ran a separate hard inquiry credit check without my permission even though I was already approved through Capital One, and I specifically stated I DID NOT want them to run my credit through any other banks. They also low balled me BIG TIME on my trade in so they could offer it for sale for $4,000 more than they gave me. (They listed my trade in for hundreds more than I bought it for BRAND NEW 2 1/2 years ago!) Additionally, I STILL have not received my second key fob, which you're supposed to get when purchasing a brand new vehicle (2023 Hyundai Elantra Hybrid Limited). They're no better than your typical dealership...straight con artists. Oh, and they said they "detailed" my car, but it still has residue all over the paint that I cannot get off myself. What a joke. Don't give these con artists your business.

RC
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Ryan C.
Washington Court House, OH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/08/2022
0
Categoría: Service
Con artists
Dealership ran a separate hard inquiry credit check without my permission even though I was already approved through Capital One, and I specifically stated I DID NOT want them to run my credit through any other banks. They also low balled me BIG TIME on my trade in so they could offer it for sale for $4,000 more than they gave me. (They listed my trade in for hundreds more than I bought it for BRAND NEW 2 1/2 years ago!) Additionally, I STILL have not received my second key fob, which you're supposed to get when purchasing a brand new vehicle (2023 Hyundai Elantra Hybrid Limited). They're no better than your typical dealership...straight con artists. Oh, and they said they "detailed" my car, but it still has residue all over the paint that I cannot get off myself. What a joke. Don't give these con artists your business.

Cliente verificado
Newark, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
We were having a paint issue and they took care it!
Arranged for their body shop to fix the problem.
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 04/05/2022 06:15 AM

Thank you so much for your feedback. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

BS
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Bobbie S.
Newark, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding service department
Our 2017 Hyundai Tucson had an issue with engine light coming on and loss of power. Were at Coughlin Hyundai 2 consecutive days and traced problem back to recent recall and replaced a sensor. Towed twice by Hyundai with great, prompt service. Audra was outstanding, courteous, kind and stayed on this until resolved. Would highly recommend this dealership for service.
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 04/05/2022 06:15 AM

Thank you for the wonderful review and compliments. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

Cliente verificado
Lancaster, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Overall facility and people top notch.
First time getting my 2022 Santa Cruz serviced at Coughlin Hyundai, very impressed with the service and the people. Very clean and great serice.
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 04/01/2022 04:24 AM

Thank you so much for the wonderful feedback. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

CA
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Calvin A.
Johnstown, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellence
Friendly and efficient and accurate
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 03/30/2022 05:37 PM

Thank you for the wonderful review. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

Cliente verificado
Newark, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Never disappointed!
I’m always pleased with the customer care I receive.
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 03/26/2022 09:29 AM

Thank you for your feedback. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

DR
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Donna R.
Nashport, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great dealership
Great service, fast and efficient. Great sales team as well
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 03/21/2022 05:06 AM

Thank you for the wonderful review. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

HC
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Holly C.
Heath, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Best service!!
I love Coughlin Hyundai! The best service and the best employees. Always so helpful!
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 03/15/2022 04:23 AM

Thank you for the compliments on our staff. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

SH
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Stephen H.
Granville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
I have been taking my Santa Fes to the Service Department at Coughoin Hyundai for 10 years and the service there is top-notch. I wouldn't go anywhere else! All of the technicians da great work and the service manager, Audra, is very cordial and knowledgeable. I always have a positive experience whenever I take my car there for service.
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 02/28/2022 04:22 AM

Thank you so much for the wonderful compliments.

Audra Croft
Service Manager  
740-928-9000
614-698-2111

MW
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Mona W.
Newark, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Above and beyond
5 Stars
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 02/25/2022 04:20 AM

  Thank you for giving us a chance to improve in this situation that occured. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

Cliente verificado
Zanesville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Quick Service
Everything was exceptional from check in to leaving. My oil change only took around 25 minutes. I no longer have to waste half of my day getting my car serviced.
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 02/21/2022 04:13 AM

Thank you so much for the feedback. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

BM
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Britni M.
Duncan Falls, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/01/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
5
Categoría: Service
Disappointed
My buying experience was great !! However the service was not what I expected at all !! Needs to be more communication !!
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 02/01/2022 11:42 AM

Thank you for your feedback. I tried leaving you a message. Please call when you have a moment. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

DD
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Danny D.
Newark, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great and fast customer service
Great customer service and fast in and out day of service.
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 01/26/2022 05:37 AM

Thank you for the great review. 

Audra Croft
Service Manager  
740-928-9000
614-698-2111

CW
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Chris W.
Millersport, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
01/24/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
2
Categoría: Service
Just dont buy a Hyundai
Dennis sold me a car with a clogged catalytic converter and coughlin charged me over $400 dollars to adjust my wastegate just do yourself a favor and avoid Hyundai all together
AUDRA C., Service Advisor de Coughlin Hyundai of Heath respondió el 01/24/2022 04:49 PM

Thank you for your feedback. I will call in the morning when I am in the office.

Audra Croft
Service Manager  
740-928-9000
614-698-2111
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.